Frequently Asked Questions
On this page, you will find the answers to frequently asked questions. Your question may also be included.
We strongly recommend that you only allow your watch to be opened at the Staudt service center. Our watchmakers there have the know-how to maintain your watch professionally. You may complete the service form to make an appointment with our service center or contact the sales outlet at which you purchased your Staudt watch.
A mechanical watch is an ingenious piece of craftsmanship. The minuscule parts are subject to wear and the oil in your watch can dry out, which can result in damage to the wheels. We, therefore, recommend that you have your watch serviced at least once every four years, by sending or bringing it to the Staudt service center.
Our watchmakers at the Staudt service centre aim to complete the maintenance procedures within three weeks.
On the service page we explain step-by-step exactly what happens to your watch during a service.
It is regrettable that your watch is broken. This may be due to any number of reasons, but almost any problem can be solved by the watchmakers at the Staudt service centre. You should contact the sales outlet at which you purchased your Staudt watch or fill in the service form.
Our watches have a manufacturer’s guarantee with a maximum of five years, starting on the day of purchase. Proof of purchase and a completed warranty card are required to make a claim under the manufacturer’s warranty. Read more...
If you would like to make a claim under the manufacturer’s guarantee, please contact the sales outlet at which you purchased your watch or contact us through the service form.
Take care of your Staudt watch
Yes, your watch is not protected against magnetic fields. The metal parts of the movement in your Staudt watch are not resistant to magnetism. This may affect the accuracy of your watch. So, make sure that you watch is not exposed to strong magnetic fields, such as speakers or MRI scanning equipment.
If your watch does become magnetised, our watchmakers have the necessary equipment to demagnetise it. The movement must then be regulated once more.
Your Staudt watch is an item of jewellery and is not made for taking part in sports and/or other physical activities.
Perspiration can lead to condensation inside your watch. If that is the case, the watch needs to be fully serviced at the Staudt service center, because the condensation may cause parts of the mechanical movement to rust.
Your Staudt watch is not made for swimming. Our watches are water resistant to three bar, which means that they can withstand a light rain shower, hand washing and other mildly damp activities. We cannot guarantee the water resistance of your watch if you wear it while swimming.
Always make sure that the crown of your Staudt watch is closed when you wear it. The crown contains a gasket that only works if the crown is closed (position 1 in the illustration below).
The gaskets in your watch can also dry out, so it is highly recommended that you have the water resistance of your watch checked each year, either by your jeweler or at our Staudt service center.
Your Staudt watch is water resistant to three bar, which means that it can withstand a light rain shower, hand washing and other mildly damp activities. We cannot guarantee the water resistance of your watch if you wear it while swimming.
The gaskets in your watch can dry out, so it is highly recommended that you have the water resistance of your watch checked each year, either by your jeweller or at our Staudt service centre.
The case of your Staudt watch is made from high-quality steel, which is not scratch resistant. You should, therefore, be careful with your Staudt watch.
Any (superficial) scratches can be removed when you have your watch serviced at the Staudt service center.
Your Staudt watch has an anti-reflective coating on which scratches may appear, but you can always have the glass replaced when you have your watch serviced at our service center.
A clean Staudt watch always makes us happy!
The box for your Staudt watch contains a microfibre polishing cloth, so you can make your watch gleam like new again. You can remove more stubborn dirt with a lightly (!) damp cloth or a soft brush. Make sure that the cloth or brush you use is clean and not too hard, otherwise you might scratch your watch.
Staudt watches are fully cleaned inside and out during service. The crystals are removed from the watch case, which is then cleaned ultrasonically. The movement is disassembled and also fully cleaned.
In principle, your Staudt watch can withstand dust. People say that anything with ‘too’ in front of it is not good and too much dust is not good for your watch. You should, therefore, remove your watch before doing jobs around the house or other potentially dusty activities.
Make sure that the crown is always closed when you wear your Staudt watch. The crown contains a gasket, which only works if the crown is closed (position 1 in the illustration below).
An automatic movement contains a rotor that winds the spring when you move your wrist. Certainly when you wear your watch for the first time (or when it has not been worn for a while) it is advisable to wind your watch. You do this by rotating the crown clockwise (30 or 40 times should be sufficient). When the crown is wound, the rotor just needs to maintain the tension in the spring. If you move around enough and wear the watch daily, you shouldn’t have to wind your watch again.
If your watch moves around too little, perhaps while doing office work, it is advisable to wind it weekly or place it in a watch winder during the evening. Doing so will retain the tension in the spring.
Our hand-wound movement has a power reserve of 50 hours. This means that, in ideal conditions, the movement will continue to work for roughly 50 hours.
We recommend, however, that you wind your watch a few turns each day, so that the spring remains at maximum tension.
Not necessarily and in the case of a hand-wound movement, certainly not. The movement of a watch winder has no positive effect on a hand-wound movement’s power reserve. In the case of an automatic movement, a watch winder may be advisable if the watch does not experience much movement. The rotor in an automatic mechanical watch winds the spring by using the energy of your wrist’s movement. If you keep your Staudt watch in a watch winder when you are not wearing it, the spring will remain wound.
Absolutely, there is nothing nicer than changing the character of your watch from time to time by fitting a different watchstrap. Perhaps one with a brighter colour or a distinguished classic colour. The sales outlet at which you purchased your watch probably has replacement Staudt watchstraps in stock. You can also view and order from our complete collection of watchstraps in our webshop.
If you have never before changed a watchstrap, we advise you to have this done by a jeweller or watchmaker. It is easy to scratch your Staudt watch while changing the strap.
Our watchstraps come in various sizes, an overview of which is included below.
|Praeludium Hand Wound 18kt.||22mm||18mm|
|Praeludium Hand Wound||22mm||18mm|
About Staudt Twenthe Watches
Staudt was officially established by Yvo Staudt on 1 July 2014, when he registered the company with the Chamber of Commerce in The Hague. The conservatoire student spent the years leading up to the company’s establishment creating his very first watch, which is now known as the Praeludium Hand Wound.
In total, there are four versions of the Praeludium Hand Wound, but the very first model is unique. That is to say that it is the only watch to be approved by its maker, Yvo Staudt. Yvo had three three different coloured examples of the dial and approved only one. He used the other two to assemble two other watches. One of these is owned by his brother and the other was sold to a third party.
The original original Praeludium Hand Wound is characterised by a 44mm watchcase and a two-tone blue dial. A nice detail is the printing error on the dial. Because Yvo worked day and night on his design, he didn’t notice that the numbers in the sub-dial (the second hand) were not quite right. Because he changed from four numbers (60, 15, 30, 45) to three, he forgot to replace the 30 with a 40. Hence, the sub-dial of the very first Staudt watch reads 60, 20, 30 instead of 60, 20, 40.
In October 2014, Yvo Staudt launched his first genuine Staudt Praeludium Hand Wound watch. A total of 45 examples of this model were made, five of which with a skeleton movement.
The current Praeludium Hand Wound and Automatic were launched in October 2015.
The Praeludium Guilloche was introduced in September 2016.
The Praeludium Petit was introduced in February 2017.
Staudt is the family name of the founder of Staudt Twenthe, the young musician Yvo Staudt. The first records of this originally German name date back to 1630. A little less than 200 years ago, Yvo’s ancestors moved to the east of the Netherlands.
The Staudt insignia is the coat of arms of the Staudt family. This coat of arms is officially documented in the Rietstap Armorial General.
It’s all about people. We consider it very important that a Staudt sales outlet is run by people who are passionate about their work and are driven by an appreciation of quality and beauty, rather than simply commercial motivations. The 'energy' of the sales outlet is crucial. What sort of feeling do you get when you enter the shop? Are you treated like an individual or a walking generator of profit?
We are incredibly proud of our sales outlets.
We have a wide network of impassioned jewellers in the Netherlands, any of which would be glad to tell you about our watches.
If you live outside the Netherlands and there are no sales outlets in your country of residence, please feel free to contact us.
Did not find an answer to your question? You can contact us and we will try to answer your question.